Returns & Exchanges

At Farmaciasdirect, we want you to be completely satisfied with your fashion purchases, offering a 30-day window for returns on all unworn items with original tags. Our streamlined process ensures that returning or exchanging your apparel is as simple and efficient as your shopping experience.

1

Initiate Your Request

Log into your account portal and select the specific items from your order history that you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all labels are attached, and include the printed return authorization form inside.

3

Ship the Items

Affix the prepaid shipping label provided in your portal to the outside of the box and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing